Terms & Conditions

Welcome to UnityLuxe. By accessing and using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. General Terms

• By using our website and services, you confirm that you are at least 18 years old or have the legal authority to enter into agreements.
• We reserve the right to modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.
• All disputes related to our services shall be governed by [Your Country’s Law].

2. Customized Packaging & Printing

Order Confirmation & Payment

• Orders will only be processed upon full payment.
• Customers must provide final approval for all designs before printing. Once approved, no changes can be made.

Production & Delivery

• Production timelines vary based on order size and customization. Estimated delivery times will be communicated at the time of order confirmation.
• We are not responsible for delays caused by third-party shipping providers.

Returns & Refunds

• Due to the customized nature of our products, returns and refunds are not accepted, except in cases of manufacturing defects.
• If a product is defective, customers must report the issue within 3 days of receiving the order, along with photographic proof.

3. Truck Dispatching Service

Service Agreement

• Clients must provide accurate and up-to-date information regarding their trucks and load preferences.
• We do not own trucks; we only provide dispatch services to independent truck owners and operators.

Cancellations & Refunds

• Service cancellations must be made at least 24 hours in advance to avoid charges.
• Refunds are only applicable if the service has not yet been rendered.

Liability Disclaimer

• We are not responsible for any accidents, damages, or delays that occur during transport.
• Clients are solely responsible for maintaining their truck’s compliance with state and federal regulations.

4. Apparel Consultancy

Consultation Services

• Our consultancy services include business strategies, sourcing guidance, and branding support for apparel businesses.
• Clients are responsible for implementing the advice provided. We do not guarantee business success.

Refunds & Cancellations

• No refunds will be issued for completed consultation sessions.
• Cancellations must be made 48 hours in advance for a partial refund.

5. Intellectual Property

• All content on our website, including text, images, and logos, is the property of Unityluxe.
• Clients may not copy, distribute, or use any of our materials without written consent.

6. Privacy & Data Protection

• We value your privacy and adhere to GDPR and other relevant data protection laws.
• Personal information collected during transactions is used only for order processing and service improvement.